FAQs

Welcome!

All items are handmade by the shop owner, which means each item is completely unique. Some variations in the color of the wood hangers may occur from those pictured, but I do take care to match hangers for group orders as closely as possible! Minor imperfections in the wood are quite common, as they are real wood, but I do try to select the most perfect hangers. All lettering is in lowercase unless requested otherwise.

Each piece that I create is meticulously handcrafted with love and care. All headpieces and sashes are created using fine fabrics and vintage jewelry accents. Each flower is individually hand-cut and hand-shaped, petal by petal, so slight variations may occur, but that’s the beauty of having a gorgeous accessory that no one else has!

I do accept custom orders, so feel free to contact me with your vision and I will collaborate with you to create a completely bespoke item that fits your needs.

Please take a look at my FAQs and feel free to email handcraftedaffairs@gmail.com with any additional questions! I look forward to creating something amazing for your special day 🙂

FAQs

Do you offer a discount for large orders of hangers?
Yes. For purchases of 3 or more hangers I will give a 10% discount.

Do you charge extra for handmade flowers?
The handmade flowers are not included in the price of the hanger unless noted in the listing.  Special requests for colors or different flower styles are welcome, but may incur an additional cost. Please message me your exact requests and we can go from there!

My wedding is just around the corner. How long will it take for my hanger to arrive?
I try to get my hangers done as quickly as possible and normally ship within 2-3 weeks of purchase. Shipping time in the US is 2-3 business days, international orders are longer. If you need yours sooner, please let me know and we will work something out!

Will my dress stay on the hanger?
Yes! There are notches on both sides to keep straps/dress-loops from sliding off. The weight of the dress should only be on the wooden part of the hanger, as the wire is bendable and must be handled delicately. The wire can be easily bent back into shape if an accident does happen though!

What color hangers do you have?
1. Natural
2. Black
3. White
4. Walnut

How many letters fit on a hanger?
The maximum number of letters/spaces is about 14-16. If you do have a long name/phrase just let me know and I will do my best to make it work and if I don’t feel it will come out well, make suggestions for alternatives.

How long will it take for my headpiece/veil/sash to arrive?
As each flower is carefully handmade to order, production time is 2-3 weeks; however, in the event you need it sooner, please contact me and I will do my best to arrange a rush order (additional fee may apply).

Can I get a flower in a color not shown?
Yes, I am happy to take special requests for color. I will let you know if any additional cost applies before I begin production! Please note, color may vary according to your computer screen…I do try to use photos that most accurately reflect colors, but if you need an exact match in color, please convo me in advance.

What is the best way to affix my flower?
I typically use either silver-plated alligator clips or headbands, as I find that gives the most secure placement. Depending on how you plan on wearing your hair I would be happy to suggest which method I would recommend! I can also place the smaller flowers on bobbie pins for flower girls or accents in bridesmaids’ hair! Veils will be attached to a comb for ease in placement.

I’m purchasing an item as a gift, can you include a gift message?
Yes! I would be happy to include a handwritten note for the gift recipient. Please include the requested message in the notes.

Shipping

I use USPS priority mail which includes tracking information. For rush orders, we can make alternate arrangements for an additional charge.

Make sure that the shipping address associated with your Paypal account is the correct address, otherwise specify requested shipping address in your order.

I am happy to ship internationally! All orders will be shipped with international first class mail. If you would like a delivery confirmation number or need the hanger quickly, please convo me and I will adjust the shipping prices. I cannot guarantee delivery date of international orders unless they are upgraded to international express. Although international first class mail normally takes 8-15 business days, it can occasionally take over a month to arrive.

International customers are responsible for all customs fees, taxes or duties associated with shipping to their respective countries. International customers are expected to be aware of and pay all customs fees, taxes, tariffs, duties, etc. that may occur at the time of delivery.

Returns and refunds are not available because item(s) are facing customs fees, taxes, tariffs, duties, etc. Please be aware of the fees that you may be charged when receiving an international package from the United States.

Refunds and Exchanges

I want you to be happy! I will not send you an item that I wouldn’t want in my own wedding photos. Because every item is custom-made, I only allow refunds based on errors that are my fault or in the event that the item is compromised in transit. In order to avoid that, please include specifics in your order and I will confirm any questions regarding details with you prior to beginning your order!

Leave a Comment

  • Kristi HillFeb 2, 2013 3:50 pm

    I received a personalized wedding hanger as a wedding shower gift and used it in my October 2011 wedding. It looked awesome in our pictures and I just wanted to thank you for adding such a fun piece to our special day! Thank you and I will definitely be recommending/using your creations in the future!

    • BethFeb 10, 2013 9:50 am

      Thank you Kristi! So glad to hear that 🙂

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